Yarn Store Etiquette
How to make the most of your LYS visit
12/1/20252 min read
If you’ve ever walked into a local yarn store (LYS), you know that they are magical places, but they can also feel a bit intimidating. There is always so much yarn, it may be difficult to know where to start! Here are some things to keep in mind during your visit.
Interacting With Staff
If they aren’t too busy, staff members will probably greet you when you walk in. Be polite and ask for help when needed. LYS staff usually love to help you out with yarn substitution, choosing color palettes, or pattern matching, so just ask! They often will even help you fix mistakes on your project or teach you simple tips. Just be mindful of how much attention you are requiring of them. You don’t want to monopolize their time so they can’t help other customers! Also, keep in mind that if you’re taking up their time, it is polite to buy something from the shop to support the business. Remember that this is a different environment from big box stores, where you can browse endlessly; LYS staff provide a specialized service.
Handling Yarn
One of the main draws of a LYS is that you can feel the yarn before you buy it! For this, your hands should be clean. Most shops do not allow food or drinks to prevent any mess from getting on the yarn, so ask before bringing any in with you. Do not untwist any hanks or unwind skeins without permission. If you don’t end up buying them, this can affect their ability to sell the yarn. Ask before swatching; the store may have samples available to show how a yarn looks when knitted. Most shops I have visited organize their yarn by weight; look for signage or ask if you’re unsure.
Community and Connection
Most shops strongly value building community and connection with their customers. That being said, many of them have limited space, so ask first if you plan on staying a while outside of organized events. Be mindful about bringing in yarn you bought elsewhere, and consider making a purchase, even if it is small, to help support the shop. You are generally welcome to join conversations, but try to do so without being intrusive. Many shops also host classes, so be sure not to interrupt any paid classes going on or ask for free instruction during paid sessions.
Store Policies
Many stores have different policies, so when in doubt, it is generally good to ask first. Some stores do not allow pets, as their fur can get into the yarn, causing issues with other customers’ allergies. However, service animals should be allowed. If you bring kids, keep them close by and make sure they keep the yarn clean and tidy as well. Some shops do not allow customers to take photos, as some people use them to try to find the yarn cheaper elsewhere. I know some people like to take black and white photos of yarn to assess the color’s value; if you want to do this, ask first and be clear about your intentions. As a rule of thumb, never take pictures of any patterns or books that would violate copyright. Before making any purchase decisions, be sure you understand the shop’s return policies.
The unfortunate truth is that many local yarn stores are closing, many of them did not survive the pandemic. They really are more than just stores, though; they act as community hubs for local folks who knit and crochet. Support them when possible, no need to be intimidated! Happy stitching!
